Convergence - bringing your voice and data networks together

What is convergence?

By convergence, we mean bringing together a company's telephony systems, data networks and applications into a single, integrated network. It is based on the simple idea that linking things together helps them work better. Convergence is everywhere:

• Fixed line and mobile telephony are coming together on a single handset
• Wireless devices can receive and send voice, data, and video
• At work it's PCs, laptops, PDAs, phone systems and mobiles
• At home it's photo and video cameras, music players, notebooks and entertainment systems

The many voice and data networks that carry all this digital information are converging too. You don't need a separate infrastructure and processes to support each application, device or technology - everything is increasingly based on Internet Protocol (IP) technology to ensure systems work together effectively within a single office, between a number of sites, nationally or globally.

Why converge?

Convergence can help you to:

• Reduce infrastructure and day-to-day running costs
• Get more value from your existing networks and applications
• Plan for future growth in line with your business needs and budgets
• Improve customer service and introduce new services
• Boost employees' productivity

Let BT be your guide. We will work with you to review your existing networks, systems and applications and will recommend a path to convergence that is tailormade to suit your business' future needs. Convergence needn't be expensive - it is a journey, not a destination - and can be taken step by step in line with your business needs and budgets.

Research shows that more than one third of small and medium sized enterprises (SMEs) have already migrated to a converged voice and data network and that almost a further quarter are now planning to. Companies have identified a range of benefits:

• Reduced infrastructure costs (56% of respondents)
• Improved productivity (52%)
• Increased organisational flexibility (39%)
• Improved voice communications (35%)
• Easier deployment of new applications (33%)
• Improved competitive advantage (27%)
• Increased customer loyalty (17%)

To find out more about the benefits convergence can help deliver, read the BT Convergence Report.

How can we help you now?

These are only a few of the solutions we offer for businesses just like yours. We can do the same - and more - for you. Whatever your problem, our business is your solution. For a free quote now or for further information simply get in touch and one of our advisors will contact you.