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BCM - Messaging applications
Introduce new levels of professionalism and efficiency by giving your people control of how they receive and follow up their calls, through sophisticated voice messaging or more advanced unified messaging. For more information on our messaging options (166KB), see our datasheet.
Voice messaging
Voicemail tools help you capture enquiries and respond in the most appropriate and efficient way.
- Mailboxes
Each user's personal mailbox stores voice and fax messages and can be accessed by phone or PC. Guest mailboxes offer temporary access, special mailboxes enable employees to leave system-related messages and information mailboxes hold routine messages for office locations, opening hours etc. - Auto Attendant
A virtual receptionist greets incoming callers offering a list of options and then routes the call. - Custom Call Routing (CCR)
CCR offers callers a series of voice prompts and transfer options to which they respond using their handsets.
Unified messaging
Unified messaging is an optional application that consolidates incoming voice, fax and email messages into a single 'inbox' on a PC for easy management. Voice messages are converted to an email attachment that can be played back directly on an audio-equipped computer. A simple interface means easy navigation and message management.
Fax messaging
With this option, every enabled PC works as a fax machine with its own external number so you can send faxes without leaving your desk. Fax messaging saves having standalone equipment and means you can deal with faxes as you would other email attachments.
How can we help you now?
Get a free quote now or for further information simply get in touch and one of our advisors will contact you. You will find detailed information to download in our Library or you can call us now on 0800 389 3364.
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